Shipping Policy
Do you ship worldwide & how much does shipping cost?
Yes – we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax – we want your experience to be simple and efficient – just the way we like it.
Why Send Multiple Packages With One Order？
When you receive a package from us, don’t worry if it doesn’t contain all your items. We have warehouse locations across China and North America as well Europe which gives priority to more efficient solutions when sending out goods.
What are your shipping and processing times?
Standard Shipping Times
- USA and Canada: 5 – 21 days
- Oceania: 7 – 21 days
- Europe: 9 – 21 days
- Latin America: 10 – 25 days
- Other countries: 14 – 30 days
Processing Times
Orders can sometimes take 1-3 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, no worries. Contact us and we’ll solve it!
If you need more detailed information, please shoot us an email at
and we’ll help you out!
Unexpected Delays
In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
STILL NEED ASSISTANCE?
CONTACT US Email: info [at] powtegic.com
